Question Answering and Dialogue System
ZHANG Jun, YANG Yan, HUO Pei, SUN Yuxiang, LI Chengfeng, LI Yong
2021, 35(5): 110-117.
An intelligent recommended dialogue system communicates with users in rich interactive ways, which usually covers multiple types of dialogue, such as question answering, chit-chat, recommendation dialogs, etc. In contrast to the current pipeline model, we propose a knowledge-aware dialogue generation model based on Transformer to accomplish conversational recommendation over multi-type dialog task. We use a Transformer decoder to implicitly learn dialogue goal path and generate a reply. Additionally, we introduce a knowledge encoder and a copy mechanism to enhance the model's ability to perceive knowledge. Experimental results on the DuRecDial dataset show that the proposed model achieves a significant improvement in terms of F1, BLEU and Distinct over the baseline models by 59.08%, 110.00%, 66.14%, respectively. Our model ranked at the third place in 2020 Language and Intelligent Technology Competition: Conversational Recommendation Task.